TNL PAINTING AND CONTRACTING — PRIVACY POLICY
Effective Date: January 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA TNL Painting and Contracting does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator optin data is kept strictly confidential.
1. Information We Collect Personal Information: • Name, email address, phone number, physical address • Payment information when you request a quote • Opt-in records and timestamps for all communication channels (SMS, email, etc.) Non-Personal Information: • IP address, browser type, device information • Website usage patterns and analytics • Cookies and similar technologies Customer Communication: • Records of inquiries and service requests • Project details and preferences • Service history and feedback
2. How We Use Your Information We use collected data for: • Providing and improving our services • Processing transactions and payments • Communicating with you about your inquiries and service requests • Enhancing website functionality and user experience • Ensuring security and fraud prevention • Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance By opting into our SMS messaging services, you agree to receive text messages related to our services, including missed call follow-ups and customer support communications. Opt-In & Consent: • You will only receive messages if you have explicitly opted in • We maintain timestamped records of all opt-in actions • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws Opt-Out Instructions: • You can cancel SMS notifications at any time by replying "STOP" • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in • All opt-out requests are processed immediately Message Frequency & Content: • Message frequency varies based on your interactions with our business • Messages will be directly related to the services you have requested • We do not send promotional content without specific consent Help & Support: • Reply "HELP" for assistance or contact us at TNLContractingCo@gmail.com • Customer support is available during regular business hours Carrier Information: • Standard message and data rates may apply • Carriers are not liable for delayed or undelivered messages • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers SMS Data Protection Statement: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing & Disclosure We do not sell, rent, or trade personal information. We may share information with: • Third-party vendors who assist in our operations (e.g., payment processing) • SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive • Legal authorities if required by law, legal process, or to protect our rights All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
5. Data Security We implement and maintain reasonable security measures to protect your personal information, including encryption of sensitive data, secure access controls, and regular security assessments. Despite these measures, no method of transmission over the Internet is 100% secure.
6. Cookies & Tracking Technologies We use cookies and similar technologies to analyze site traffic, remember your preferences, and improve website functionality. You may control cookies through your browser settings.
7. Your Rights & Choices You have the right to: • Access, update, or delete your personal information • Opt-out of SMS messages by replying "STOP" • Request information on how we process your data • Withdraw consent at any time for future communications
8. Changes to This Privacy Policy We may update this policy periodically. The latest version will always be available on our website with the effective date.
9. Contact Us TNL Painting and Contracting
Phone: (319) 550-6948
Email: TNLContractingCo@gmail.com
Website: tnl-painting.com
By using our website and services, you consent to this Privacy Policy